Payment Policy

Accepted payment methods

We currently accept the following payment methods:

• Credit Card: Visa, MasterCard, Maestro, American Express & Union Pay
• Apple Pay
  
• Google Pay
• Shop Pay

Payment security

Your payment security is our top priority. All transactions are protected using industry-standard encryption technology to ensure that your personal and financial details remain secure throughout the purchase process.

Payment processing

Payments are charged at the time of purchase. Once your payment is successfully processed, you will receive an email confirmation that includes the full details of your order.

Currency

All payments on our website are processed in GBP (British Pound), unless otherwise stated at checkout.

Failed transactions

If your payment is declined or unsuccessful, we recommend checking your card details or Apple Pay information for any errors. You may also want to contact your bank or payment provider for further clarification. If the problem continues, feel free to reach out to our support team and we’ll be happy to assist you.

Refunds and disputes

For all information regarding refunds, cancellations, or disputes, please refer to our Return and Refund Policy available on our website.

Questions?

If you have any questions or concerns, please don't hesitate to visit our FAQ or contact our customer service.

Email: support@cheremode.com
Phone: +41788599930
Address: Maienwis 23, 8493 Bauma, Zürich, Switzerland

Company name: Chere Oboh
UID: CHE-306.120.733

Business Hours:

Mon-Fri 9:00 AM - 5:00 PM